Virtual Cloud Desktop Connection Instructions

You can use your virtual cloud desktop anywhere you have an internet connection using your personal and business devices. You can use your virtual cloud desktop on as many of your devices as you want. Just follow the instructions below for the type of device you want to use.

Instructions for Windows PC/Laptop/Tablet

Follow the steps below to use your virtual cloud desktop on your Windows PC, laptop or tablet:

1. Download the icon from the email we sent to you and save it onto to the desktop of any Windows PC, laptop or tablet you wish to use.

2. Double-click the icon on your desktop and enter your username and password.

MORE: The blue bar at the top center of the screen has buttons to minimize the cloud desktop window or to exit. Devices have different screen resolutions which can cause blurriness or make desktop icons appear too small or too large. We can adjust settings to help. Just go to www.JustGetVirtual.com/detect-your-screen-settings on the device that needs adjustment and send the detected settings to us.

Instructions for Apple iMac/MAC

Follow the steps below to use your virtual cloud desktop on your Apple iMac or MAC:

1. Go to the app store and search for "Microsoft Remote Desktop". Choose the one for MAC or iMac (not the one for iPhone or iPad).

2. Install the app.

3. Open the app then click the “+” (plus) to add a connection.

4. For the ‘PC Name’ enter the one we sent on the email.

5. For the 'User name' and 'Password' enter the ones we sent on the email.

6. You can leave the other settings as they are.

7. Close the popup and you should now see it listed under 'My Desktops'.

8. To open the virtual desktop just tap it then click ‘Start’.

MORE: You can control the resolution and other display settings from within the app by going back and editing it under 'My Desktops'. We can also adjust cloud desktop settings if the appearance is fuzzy or the icons are too small or too large. Just go to www.JustGetVirtual.com/detect-your-screen-settings on the device that needs adjustment and send the detected settings to us.

Instructions for Apple iPhone/iPad

Follow the steps below to use your virtual cloud desktop on your Apple iPhone or iPad:

1. Go to the app store and search for "Microsoft Remote Desktop" on the device you wish to use. Choose the one for iPhone or iPad (not the one for MAC or iMac).

2. Install the app.

3. Open the app then click the “+” (plus) to add a connection.

4. Then click 'Desktop' then 'PC Name' and enter the one we sent on the email.

5. Then add a new 'User Account' using the username and password we sent on the email.

6. Save, then it will show as a square icon on the app dashboard. Tap the icon to open the virtual desktop.

MORE: You can control keyboard and touch settings by tapping the menu at the top center of the screen. Each device most likely has a different resolution. You can tap the settings button on the app to adjust the display resolution for your Apple device. We can also adjust virtual desktop settings if the appearance is fuzzy or the icons are too small or too large. Just go to www.JustGetVirtual.com/detect-your-screen-settings on the device that needs adjustment and send the detected settings to us.